Legal
Privacy Policy
Effective October 20, 2026
This policy explains what personal data Tazor collects, why, who we share it with, how long we keep it, and the choices you have. Tazor is operated by solidauto("we", "us"), which is responsible for your personal data as described here.
When your organization uses Tazor, the workspace owner decides what goes into the workspace and who can see it. For that content we process data on the workspace owner's behalf.
Using our apps? What they add (permissions, data kept on your device) is in the mobile app and desktop app privacy policies.
1. Data we collect
Account data. Your email address, name, username, and optionally phone number, job title, time zone and profile picture. A password (stored only as a one-way hash) or a Google / single sign-on identity.
Workspace content. Everything you and your teammates put into a workspace: projects, tasks, comments, documents, files, messages, time entries, check-ins, calls and call recordings, and their summaries.
Billing data. Your plan, seats and subscription status. Payment card or UPI details are entered with Razorpay and never reach our servers.
Messages to us. What you send through the contact form or the in-app support dialog, and our replies.
Usage and device data. Pages you view and features you use, IP address, browser and device type, and error reports. We use this to run, secure and improve the service.
2. How we use it
- To provide the service: sign you in, store and show your workspace, send notifications you have turned on, and run the integrations you connect. (Necessary to perform our contract with you.)
- To bill paid plans and send receipts and trial reminders. (Contract; legal obligations for financial records.)
- To keep the service secure: rate limiting, audit logs, detecting abuse. (Our legitimate interest in a safe service.)
- To fix errors and understand which features are used, so we can improve them. (Legitimate interest.)
- To answer you when you contact us.
3. What we don't do
- We do not sell personal data or share it for advertising.
- We do not use your workspace content to train AI models.
- We do not use advertising or cross-site tracking cookies.
4. Service providers
We use these providers to run Tazor. Each receives only the data it needs and may use it only to provide its service to us.
| Provider | Purpose | Data |
|---|---|---|
| MongoDB Atlas | Database hosting | All account and workspace data |
| Our hosting provider | Runs the application servers | All data in transit; server logs |
| Cloudinary | File storage and delivery | Files you upload, avatars, call recordings |
| Our email provider | Sending email | Name, email address, email content |
| RazorpayPaid plans | Payments and subscriptions | Billing name, email, payment details (entered with Razorpay, not stored by us) |
| SentryIf enabled | Error monitoring | Error details, browser and device information, user id |
| PostHogIf enabled | Product analytics | Pages viewed, features used, user id, email, workspace id |
| GoogleOnly if you use them | Google sign-in; Google Calendar sync | Name, email, profile picture; calendar events you sync |
| Slack, Discord, GitHubOnly if connected | Integrations you connect | Task details sent to, or created from, those services |
| AI serviceOnly when you use AI features | AI features (task parsing, summaries, call summaries) | The text or recordings you ask it to process |
We may also disclose data when required by law, or to protect the rights and safety of our users or the public.
5. Where data is stored
Our providers may store and process data in countries other than yours. Where data leaves your country, we rely on the safeguards the law requires, such as contractual clauses with the provider.
6. How long we keep data
- Account and workspace data: while your account is open.
- When you delete your account, we delete your profile and, if you own a workspace, the workspace and everything in it, straight away. Content you added to other people's workspaces stays there, shown as from "Deleted user".
- Database backups are kept for 30 days, so deleted data is fully gone from backups after that.
- Billing records: as long as tax and accounting law requires.
- Security audit logs: up to one year.
- Support messages: up to two years after the conversation ends.
7. Your rights and choices
Depending on where you live, you can ask to access, correct, export or delete your personal data, object to or restrict some processing, and withdraw consent. You can do most of this yourself:
- Correct your details in Settings → Profile.
- Export a copy of your data (JSON) in Settings → Security → Your data. Workspace owners can export the whole workspace there too.
- Delete your account in Settings → Security → Delete account (in the phone app: Settings → Delete account).
- Emails: turn notification and digest emails off in Settings → Notifications, or with the unsubscribe link in any of them.
For anything else, email solidauto202@gmail.com. We answer within 30 days. You may also complain to your local data protection authority.
9. Security
Data is encrypted in transit (HTTPS). Passwords are hashed, sign-in codes expire and are single use, and access inside a workspace follows the roles its owner sets. Backups are encrypted. No system is perfectly secure; if a breach affects your data we will tell you as the law requires.
10. Children
Tazor is a work tool and isn't meant for anyone under 16. We don't knowingly collect their data; if you think we have, contact us and we will delete it.
11. Changes to this policy
We will post any change here and update the effective date. If a change is significant, we will also tell account owners by email or in the app before it takes effect.
12. Contact
solidauto. Website: https://tazor.in. Privacy questions: solidauto202@gmail.com. Anything else: contact support.